Privacy policy

Last updated 27 July 2026

What we collect, what we deliberately don’t, and why the difference is structural rather than a policy we promise to follow.

What we do not store

We do not store your prompts or the model’s completions. Not in a database, not in logs, not in a queue.

This is enforced by how the system is built, not by discipline:

  • Our usage table has no column a prompt could be written into. Storing one would require a schema migration, not a mistake.
  • Our logger reduces every object to an allowlist of permitted fields before formatting, so an engineer logging a whole request object during debugging gets an empty object rather than a leaked conversation — including for objects nested inside other objects.
  • The proxy streams responses through without assembling them, reading token counts from the byte stream rather than the text.

Prompt logging is available as a per-workspace opt-in for your own debugging. It is off unless you explicitly turn it on, and when on, content is retained for 30 days.

What we do store

  • Account data: name, email, password hash, OAuth identifiers.
  • Request metadata: which model, token counts, timings, cost, status. This is what your invoice and activity log are made of, and there is no way to bill accurately without it.
  • Billing records: transactions and payment references. Card details are handled by Stripe and never reach our servers.
  • Security data: IP address and user agent for console sessions.

Who we share with

We do not sell personal data. We use these processors:

  • Stripe — payment processing.
  • Render — application and database hosting.
  • GPU marketplace hosts — receive your request content transiently in order to generate a response. Our own endpoints are configured not to log or persist it.

Your rights

Request access to, correction of, or deletion of your personal data at privacy@infersia.com. We retain billing records for seven years as required by Australian tax law; everything else is deleted on request.

Cookies

A session cookie for authentication. No advertising or third-party analytics cookies, so there is no consent banner to dismiss.

These documents have not been reviewed by a lawyer. They describe accurately how the platform behaves, which is the part we can vouch for, but they are a starting point rather than finished legal terms. Have them reviewed before relying on them commercially.
Privacy policy · Infersia